How do I login or reset my password?

Merchant Portal

Last Updated: May 5, 2025

Here's an interactive tutorial

** Best experienced in Full Screen **

 

15 STEPS

1. Welcome to this Merchant Portal tutorial on "How to Login or Reset Your Password."

2. Start by navigating to the Fortis Merchant Portal and entering your Email.

Step 2 image

3. Enter your Password.

Step 3 image

4. Click Sign In.

Step 4 image

5. Once you've logged in, the Fortis Merchant Portal will open to the dashboard for the main location assigned to your account.

Step 5 image

6. To reset your password, navigate to the login screen for the Fortis Merchant Portal. Then click "Forgot your password?".

Step 6 image

7. Enter your Email.

Step 7 image

8. Click Send Code.

Step 8 image

9. Enter the Password Reset Code that was sent to your email.

Step 9 image

10. Click Continue.

Step 10 image

11. Enter a New Password.

Step 11 image

12. Re-type the new password in Confirm New Password.

Step 12 image

13. Click Save New Password.

Step 13 image

14. If your password reset was successful, you will be redirected to this screen. Click Sign In to log in to the portal.

Step 14 image

15. This concludes the tutorial on "How do I login or reset my password?" for the Fortis Merchant Portal. For more Merchant Portal resources, please visit our knowledge base at https://kb.fortis.support.


I found this article helpful
I did not find this article helpful