Interactive tutorial: Find a User ID in the Gateway
18 STEPS
1. Welcome to this tutorial on how to Find a User ID in the gateway.
2. Start by selecting Locations from the left-hand menu.
3. Note
If you have access to multiple locations, you can enter search terms in the Filter Boxes to help find the desired location.
4. Click the Location Name to open the details view.
5. Click Settings.
6. Click Users.
7. Note
If you have access to multiple users, you can enter search terms in the Filter Boxes to help find the desired user.
8. Click the Username to open the details view.
9. Scroll to the bottom of the page.
10. The User id field will be located near the bottom.
11. Admin Only Method
If you are an Admin you can use the Support menu to find a user's ID.
12. Click the Support button.
13. Click Users.
14. Note
Filter Box search is also available on the Admin > Users screen.
15. Click the Username to open the details view.
16. Scroll to the bottom of the page.
17. The User id field will be located near the bottom.
18. If you have any questions or need additional assistance, please check out our knowledge base for additional resources or reach out to your support team.