Topaz Signature Pad Software Removal

Fortis Gateway

Last Updated: December 9, 2022

Follow these steps to remove any Topaz Signature Pad software that is currently on your system.

  1. Open the Control Panel.
  2. Click Uninstall a Program under the Programs heading.
  3. Uninstall all software that references:
    • SigPad
    • SigWeb
    • Topaz
  4. Close the Control Panel.
  5. Type mmc in the Search Bar.
  6. Select Run as Administrator.
    • NOTE - If you do not have administrator rights on your computer contact your local support team for assistance.
  7. Open the File menu.
  8. Select Add/Remove Snap-infrom the menu.
    image-20221128171605-3.png
  9. Select Certificates from the list.
  10. Click the Add > button.
    image-20221128171720-4.png
  11. Select the Computer Account option.
  12. Click Next.
  13. Click Finish.
  14. Click OK to save the Snap-in.
  15. Expand Certificates (Local Computer).
  16. Look through each certificate folder for any certificates that are named:
    • NOTE - If files with these names cannot be located, proceed to the next step.
    • tablet.sigwebtablet.com
    • light-automationFILESERVER-CA-Root
      • Remove the certificates by:
        • Right-clicking on the certificate name
        • Clicking Delete
  17. Reboot the computer to finish removing the Topaz Signature Pad Software from your system.

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