How do I log in or reset my password?

Fortis Gateway

Last Updated: November 25, 2024

Here's an interactive tutorial

** Best experienced in Full Screen *



1. Welcome to this tutorial covering how to log in or reset your password in the Fortis Gateway.

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2. To log into the Fortis Gateway start by entering your registered email.

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3. Enter your Password.

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4. Click Login.

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5. That's it! The Fortis Gateway will now open to the Dashboard.

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6. Change Your Password
If you know your current password, but would like to change it follow these steps after you have logged in to the Gateway.

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7. Click the User Profile icon in the top right corner.

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8. Click Profile Settings.

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9. Click the Pencil Icon to edit.

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10. Note: The Password Requirements are noted to the right of the password form. All the bullets must be Green for the new password to be accepted.

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11. Enter your Current Password.

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12. Enter your New Password.

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13. Confirm your New Password.

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14. Click the Checkbox to continue.

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15. Click Save.
That's it! You will now use your new password to log into the Gateway.

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16. For additional tutorials and articles, please check out our Knowledge Base at https://kb.fortis.support/.
Thanks for watching!

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Tutorial completed.
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