User Preference and Role Definitions

Last Updated: December 9, 2022

User Preference Definitions

Preferences determine which system-generated reports users will receive.

User PreferenceDefinition
Email All ACH Transactions
  • If Selected: The user will be notified of all processed ACH transactions
  • Frequency:  An email notification for each transaction will be sent to the user throughout the day.
Email All Card Transactions 
  • If Selected: The user will be notified of all processed credit card transactions
  • Frequency:  An email notification for each transaction will be sent to the user throughout the day.
ach_return_notice
  • If Selected: The user will be notified if an ACH transaction is rejected 
nightly ach email
  • If Selected:  A daily email with the ACH Totals/Summary report will be sent to the user
  • Note:  This report will not be sent if no ACH transactions were run the previous day
nightly_cc_email 
  • If Selected:  A daily email with the Credit Card Totals/Summary report will be sent to the user
  • Note:  This report will not be sent if no credit card transactions were run the previous day
Declined Recurring Payment Received
  • If Selected:  The user will be notified when a recurring transaction is declined
  • Frequency:  An email notification for each declined recurring transaction will be sent to the user throughout the day.
Statement Payment Notification 
  • If Selected: A daily email with the Statement Payment Notification report will be sent to the user when a contact of their assigned location(s) makes a payment via their emailed statement.
  • Note:  This report is specific to the following integrations: Billing Precision, Vericle, and Genesis


User Role Definitions

Roles control the system permissions/access given to the user.  Users will only be able to access system functions allowed by the roles assigned to them.

User RoleDefinition
Account Vault AddAllows the user to store a credit card or checking/savings account
Account Vault DeleteAllows the user to delete a stored credit card or checking/savings account
Account Vault EditAllows the user to edit a stored credit card or checking/savings account
Account Vault ViewAllows the user to view stored accounts
ACH RefundAllow user to process an ACH refund or ACH credit (Send) 
ACH SaleAllow user to process an ACH debit (Collect) 
ACH VoidAllows the user to void an ACH debit or credit
Billing StatementsAllows the user to view billing statements
Contact AddAllows the user to add contacts
Contact ViewAllows the user to view contacts
Credit Card Auth CompleteAllows the user to Complete/Settle an AuthOnly transaction (applies to lodging/hotel merchants only)
Credit Card Auth OnlyThis is for authorization-only transactions.  They will not settle until "Auth Complete" is done.
Credit Card ForceAllows the user to process a credit card forced sale with obtained authorization code
Credit Card RefundAllows the user to refund a credit card sale
Credit Card ReportingAllows the user to view and generate credit card reports
Credit Card SaleAllows the user to process a credit card sale
Credit Card SettleAllows the user to settle a batch
Credit Card VoidAllows the user to void a credit card sale
File UploadsAllows the user to upload files
Location Read OnlyAllows read-only access to location users
Note AddAllows the user to create new notes in a profile
Note DeleteAllows the user to delete notes in a profile
Note EditAllows the user to edit notes in a profile
Note ListAllows the user to access a list of all existing notes
Recurring AddAllows the user to create a recurring payment
Recurring DeleteAllows the user to delete a recurring payment
Recurring Edit Allows the user to edit a recurring payment
Recurring List Allows the user to view recurring billings
ReportingGrants the user access to all reports




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