Interactive tutorial: Generating a Ticket Hash Key in the Gateway
1. Welcome to this tutorial on Generating a Ticket Hash Key in the gateway.
2. Start by clicking Locations.
3. Note
If you have access to multiple locations, you can enter search terms in the Filter Boxes to help find the desired location.
4. Click the Location Name to open the details view.
5. Click Edit.
6. Scroll down to the Ticket Hash Key field.
7. Click the Generate button, two red arrows in a circle, to the right of the field heading.
8. Note
This is the only time the Ticket Hash Key will be fully displayed. If this key is lost, it cannot be retrieved, and a new one will have to be generated. It is highly recommended to copy and save this key value for future reference.
9. Copy the Ticket Hash Key if desired.
10. Click Save to finish.
11. If you have any questions or need additional assistance, please check out our knowledge base for additional resources or reach out to your support team.