Interactive tutorial: Generate a User Hash Key in the Gateway
1. Welcome to this tutorial covering how to Generate a User Hash Key in the Gateway.
2. Start by clicking Locations.
3. Note
If you have access to multiple locations, you can enter search terms in the Filter Boxes to help find the desired location.
4. Click the Location Name to open the details view.
5. Click Settings.
6. Click Users.
7. Note
If you have access to multiple users, you can enter search terms in the Filter Boxes to help find the desired user.
8. Click the Username to open the details view.
9. Click Edit.
10. Scroll down to the User Hash Key field.
11. Click the Generate button, two white arrows in a circle, to the right of the field name.
12. Note
This is the only time the User Hash Key will be fully displayed. If this key is lost, it cannot be retrieved, and a new one will have to be generated. It is highly recommended to copy and save this key value for future reference.
13. Select and Copy the User Hash Key if desired.
14. Click Save to finish.
15. If you have any questions or need additional assistance, please check out our knowledge base for additional resources or reach out to your support team.