Configure Wi-Fi on Ingenico MOVE5000 Wireless Terminals

Fortis Gateway

Last Updated: February 13, 2023

This article gives step-by-step instructions for configuring the Wi-Fi connection on the Move/5000 wireless payment terminals.

Configure the Wi-Fi Connection on an Ingenico Move/5000

The Move/5000 has a touchscreen so any selections can be made directly on the screen.

  1. Enter 0-0-0-1 using the keypad to access the terminal’s Admin Menu.
    • NOTE: A menu will display showing your Wi-Fi connection and battery status. The Wi-Fi indicator will be white, indicating the Move/5000 payment terminal is not connected to Wi-Fi.
  2. Press the Circle (Function) key to open the main menu.  
  3. Tap on Tetra Admin to open the menu.
  4. Tap on Option 4: Configure Wi-Fi to open the menu.
  5. Tap on Tetra Admin to open the menu.
  6. Tap on Option 2: Scan Networks to open the menu.
  7. Tap on the name of your wireless network.
  8. Enter your network password.
    • NOTE: Password entry defaults to CAPS.  At the bottom of the screen are the options to select Upper-Case, Lower-Case, Numbers, and Special Characters.
  9. Press the Green (Enter) Key when the password has been keyed in.
  10. Press the Green (Enter) Key when the connection confirmation screen appears.
    1. Password Accepted – The Wi-Fi icon will turn green.
    2. Password Denied – The Wi-Fi icon will remain white.
  11. Press the Red (Exit) Key to return through the menus to the home screen.
  12. Cycle the power to reboot the terminal.

Figure 1: Ingenico Move/5000 Terminal

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