FAQ
- How do I login or reset my password?
- How can I resolve an "application error" message?
- What does GOOD, BAD, STREET, and ZIP mean?
- How do I change my password?
- Why am I being logged out?
Generating Credentials
- Location ID
- User ID
- Product Transaction ID
- Terminal ID Key
- Generate a Location API ID
- Generate a Location API Key
- Generate a User API Key
- Retrieving a User API Key via the User API Key URL
- Generate a User Hash Key
- Generate Ticket Hash Key
ACH
Dashboard
Transactions
- Run an ACH Transaction in Virtual Terminal
- Run a Card Transaction in Virtual Terminal
- Process a Refund from a Previous Transaction
- Process a Refund Using the Virtual Terminal
Contacts
- Search for a Contact
- Edit or Delete a Contact
- Run a One-Time Transaction for a Contact
- Create a Contact Record
Recurrings
- Add a Recurring Billing
- Edit Recurring Billings (Hold, Skip, Change Run Dates)
- Delete a Recurring
- Adding an Account Vault
Reports
- Transactions
- ACH Transactions Settlements Summary
- ACH Transactions Summary
- CC Transactions Summary by Type
- Credit Cards Added
- Expiring Account Vaults
- Recurring Billings
Batch
Settings
- Set Up a New User
- User Preference and Role Definitions
- Deactivate or Reactivate a User
- Add, Edit, or Delete a Tag
Terminals/PinPads/Mobile
- Integrated Equipment (Wireless) - Link 2500, Move 5000
- Integrated Equipment (Wired) - Lane 3000, 5000, 7000, 8000
- VP300 Quick Reference Guide
- PAX Terminal "error lookup firmwareEntry"
- PAX S80: Setting the Date and Time
- PAX S300: Install Application Updates
Signature Pad
- Topaz Signature Pads - Supported Models
- Topaz Signature Pad Installation
- Topaz Signature Pad Software Removal